Privacy Policy

1. Who we are

Limestone Healthcare LLC (“Limestone Healthcare,” “we,” “us,” or “our”) operates a staffing and scheduling platform that connects rural hospitals with contracted physicians, physician assistants, and nurse practitioners. This policy explains what information we collect through our website and platform (the “Service”), how we use it, and the choices you have — including about text messages.

2. Information we collect

Depending on your role, we collect:

• Contact information — name, email address, and mobile phone number.
• Professional information — credentials, licensure, National Provider Identifier, and credentialing packet contents for contracted clinicians.
• Scheduling and billing information — shift assignments, hours worked, invoices, and payment records.
• Communications — emails and text messages we exchange with you, and records of your responses (e.g. accepting or declining a shift offer).
• Account and usage data — login activity and basic technical data (browser, IP address) needed to keep the Service secure.

3. How we use information

• Operate the shift scheduling, credentialing, invoicing, and payment workflows described on our site.
• Send you shift offers, confirmations, schedule changes, and account notifications by email and text message.
• Verify credentials and maintain compliance records required by our hospital clients.
• Maintain the security and integrity of the Service.
• Comply with legal and contractual obligations.

4. Text messaging (SMS)

If you provide a mobile phone number, Limestone Healthcare may send you SMS text messages about shift offers, confirmations, schedule changes, and related account notifications as part of the Limestone Healthcare Shift Notifications program. Message frequency varies with your shift activity — typically no more than a few messages per week.

Message and data rates may apply. You can stop receiving text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us using the details in Section 9.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. We do not sell or rent your mobile number to anyone.

5. How we share information

We do not sell your personal information. We share it only with:

• Hospital clients, to the extent needed to schedule and credential you for a shift.
• Service providers who host our platform or deliver email/SMS on our behalf (e.g. Supabase, Google Workspace, our SMS carrier), under confidentiality obligations.
• Regulators or legal authorities where required by law.

6. Data security & retention

We use industry-standard safeguards (encryption in transit, access controls, and role-based permissions) to protect your information, and retain it only as long as needed for the purposes above or as required by law or our hospital contracts.

7. Your choices

• Opt out of text messages at any time by replying STOP.
• Request access to, correction of, or deletion of your personal information by contacting us below.
• Update your contact details through your account or by contacting our staff.

8. Children’s privacy

The Service is intended for use by adult healthcare professionals and hospital staff. We do not knowingly collect information from children under 16.

9. Contact us

Questions about this policy or our text messaging program?
Limestone Healthcare LLC
123 Main Street, Hays, KS 67601
Email: support@limestonehealthcare.com
Phone: +1 (785) 555-0100

10. Changes to this policy

We may update this policy from time to time. We’ll post the revised version here with an updated date at the top.